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Account status

Understanding account statuses and the appeal process.

Last updated: 28 October 2026

1. Possible statuses

  • Active: normal features.
  • Restricted: limited chat or swipes (defined period).
  • Suspended: access blocked, appeal available.
  • Deleted: anonymized data, irreversible.

2. Suspension grounds

  • Community Guidelines violation.
  • Repeat copyright infringement.
  • Fraudulent behavior.
  • Payment system circumvention.
  • Suspicion of minor activity (verification in progress).

3. Notification

On suspension, you receive an email with the reason, duration, and appeal link.

4. Appeal process

Appeal at /support/report within 30 days. Provide:

  • Account email.
  • Grounds for appeal.
  • Any evidence.

Response within 7 business days. Final decision, but ANTIC appeal still possible.

5. Account deletion

You may delete your account anytime at /account. Deletion is immediate and irreversible. Data is anonymized within 30 days (unless legally required otherwise).

This document is provided for informational purposes. For any legal question, contact [email protected]. A signed version is available on request.